Fireside Chat: What Customer Education Revolutions Are Ahead in 2024?
Gaze into the future of Customer Education with our on-demand fireside chat.
Watch Dave Derington of ServiceRocket and CELab and Thought Industries’ Vice President of Product Marketing, Paul Merrylees, as they highlight key insights and emerging trends regarding technology and strategy that will shape the customer education landscape in 2024 and beyond.
Our experts will discuss:
- How AI will change customer education in the coming months and years, as well as the role of customer education professionals
- Personalization strategies that enhance the learning experience across audiences
- How CE programs can better measure and prove ROI in this shifting landscape
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The award-winning Thought Industries platform has everything you need to create highly customized and engaging online learning experiences for customer training.
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Panorama Content Delivery
Distribute content across segments and create an account-based training strategy with experiences customized to specific customer groups.
Blended Learning
Combine virtual and in-person instructor-led training courses to form a blended learning experience that scales your training.
Learning Paths
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Microlearning
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SCORM & xAPI
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We learned pretty quickly that what we wanted wasn't custom but [a learning platform] that was highly customizable. Learning doesn't stick with a single in-person experience. When we can reinforce that learning experience and create a continuum of learning, it deepens our impact."
Ellen Lempereur Greaves
Head of Program Operations, Life is Good Playmakers