Skip to content
Get started
Get started
Site_White_logo
CUSTOMER LEARNING & INTELLIGENCE PLATFORM
TRUSTED BY LEADING ORGANIZATIONS WORLDWIDE
gong_owler_white 1
synthesia-seeklogo 1
MDB_BIG.D-96d632a9 1
Charles_River_Laboratories_logo white 1

Site_White_logo
FOR CUSTOMER AND PRODUCT LEADERS | NOW IN BETA
"We maintain control over the information being surfaced while also learning from the questions customers are asking." - Clyde Seepersad, SVP & GM, Education, The Linux Foundation
lf-horizontal-white
Connect your first source today

Wrong answers cost you customers

Your docs say one thing, your help center says another, and an AI tool tells your customer a third. Every wrong answer is a ticket, a stalled rollout, or a renewal at risk.
LP Platform Image 1B

Fewer tickets, because the answer is already there

Customers get the right guidance the moment they need it, in the format that helps. It's the same in every channel, so there's no reason to open a ticket.

  • One trusted answer, not three that disagree.

  • Quick answers, walkthroughs, and videos in your product and help center.

  • A course in your academy when they're ready to go deeper.

Book my demo
LP LENS Image 2 See what

See where customers get stuck before it shows up in renewals

Every question feeds back into the knowledge layer. You see what customers ask, where answers fall short, and what to fix first.

  • Spot the questions customers ask most.

  • Find gaps before they turn into tickets or churn.

  • Every question makes the next answer better.

LP LENS Image 3 The right answer block

The right answer for whoever is asking

A prospect, a customer, and your support rep can ask the same question and each get the answer that applies to them.

  • Answers based on who is asking.

  • Confidential information stays protected, like other customers' terms or internal pricing.

  • Show up accurately when customers ask ChatGPT, Claude, or Gemini.

Book my demo

Stop fighting fires. Fix the knowledge behind them

Without Lens

Customers find the problems first

  • ❌ Customers hunt across tabs and give up
  • ❌ Conflicting answers turn into tickets
  • ❌ AI tools give customers the wrong answer
  • ❌ You learn about gaps from escalations
  • ❌ Churn signals show up too late

With Lens

Customers get unstuck and keep going

  • ✅ The answer shows up where they already are
  • ✅ Conflicts resolved before customers see them
  • ✅ Your trusted guidance is what AI tools cite
  • ✅ Gaps found from real customer questions
  • ✅ See where customers get stuck, early
Book my demo

With Lens, you can..

acute
Cut support tickets
The answer is already there, in every channel.
pinch
Speed up adoption
Customers get unstuck in the moment and keep using your product.
wand_stars
Protect renewals
See where customers get stuck before it costs you a renewal.
add_card
Own your AI answers
Your trusted guidance is what AI tools find and cite.
bar_chart_4_bars
Personalize at scale
The right answer for each customer, with no extra headcount.
graph_3
Start in one session
Plug in your academy, docs, and help center. Nothing to move.
Book my demo