Thought Industries Customer Education Maturity Model

Maturity Model CoverHow Great Customer Learning Programmes Create Value

We interviewed highly impactful leaders in the customer learning space to deliver a comprehensive guide to moving the needle on your programme.

We share our most recent research on:

  • The 5-step roadmap for how superior customer learning programmes grow
  • Details on the common stages–and barriers–of programme development
  • How to build a plan and get executive buy-in for your customer training initiatives

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