Your product team is releasing new features at a steady clip, but how do you get customers to adopt and use them? With learning, of course!

Break product adoption into smaller milestones, and then assess how effectively learning leads to behavior change. Then you can better align learning strategy to customer outcomes, and communicate more confidently to stakeholders and executive leadership.

With the help of Bill Kelleher, Sr. Manager, Learning Experience Design & Documentation at Ironclad, we  created a scorecard to track how learning moves the needle on product adoption.

Use this scorecard to:

  • Divide adoption into onboarding, foundational, advanced, and new feature categories.
  • Set target KPIs and identify areas to target interventions with learning.
  • Keep product, customer success, and professional services teams aligned on outcomes.
  • Boost visibility with your executive leadership team.

Build the learning strategy that drives real behavior change. Download your copy now and get the roadmap.

Download your Product Adoption Scorecard

“These days, my team is a lot more focused on things that are more strategic, that are driving adoption, that are allowing us to be proactive in the types of solutions that we're creating for customers so that we're anticipating their needs, as opposed to reacting to a need.”

Bill Kelleher, Sr. Manager, Learning Experience Design & Documentation

Ironclad