How to Reduce Time to Value with Modern Customer Training

[ Upcoming Webinar ]


FREE LIVE WEBINAR: Thursday, January 31, 2019 from 1-2 p.m. ET

If you’re unable to attend the live session, we’ll send you a link to the on-demand recording.

Indoctrinating customers as quickly as possible is a smart business move. After all, the first experience with a product sets the tone for the entire relationship. But exactly when should you start, how fast should you move and how can you be sure that your onboarding and customer training process makes a real difference?

Join experts John Leh, CEO and Lead Analyst at Talented Learning, and Samma Hafeez, Vice President of Customer Success at Thought Industries, as they orient you to the 2019 LMS market and customer learning LMSs and explain how training impacts customer onboarding and how it can accelerate customer time to value.

If you want better results from your onboarding and training efforts, you won’t want to miss this event! 

As part of this webinar, you'll learn:
  • How time to value can make or break your success
  • The impact customer training can have on your business
  • The evolution of the LMS landscape
  • The critical connection between onboarding and time-to-value
  • What training KPI’s matter and why
John Leh is CEO and Lead Analyst at Talented Learning, LLC. Named among the "Top 20 Global Elearning Movers and Shakers" in 2018 and 2017, John is a fiercely independent LMS selection consultant, blogger and podcaster who helps organizations develop and implement learning technology strategies—primarily for extended enterprise applications. His advice is based on more than 20 years of industry experience, serving as a trusted LMS selection and sales adviser to more than 100 learning organizations with a total technology spend of more than $65 million.

Samma Hafeez is the VP of Customer Success at Thought Industries where she oversees the company's Customer Success, Customer Support, Professional Services, and Learning departments. She is experienced in leading and scaling industry-recognized teams in the delivery of technology and services around the world. She has spearheaded key corporate restructuring initiatives and managed multi-million dollar Fortune 100-1000 portfolios at high-growth, venture-backed enterprise SaaS companies in healthcare and marketing.

Register for the free webinar now